Returns & Refunds

Returns Policy

Clear guidance on returns, order issues, and refund requests for TatliCart purchases.

We aim to treat every return request fairly while considering product condition, availability, and the nature of the order.

Return conditions

Returns are reviewed based on product condition and the reason for the request.

Eligible Requests Return requests may be considered for wrong items, damaged items, or issues reported shortly after delivery.

Condition of Item Items should remain unused, in good condition, and with original packaging where applicable.

Request Timing Customers should contact support as soon as possible after receiving an item if there is an issue.

Important note

Because some products are sourced based on order demand, not every item may qualify for return or exchange.

Refunds are reviewed after the request and item condition have been confirmed.

Review First Each refund or return request is reviewed individually before approval is made.

Approved Refunds If a refund is approved, processing time may vary depending on the payment method and order status.

Support Channel Customers should contact TatliCart support with their order details before returning any item.

Need help?

For return or refund questions, please contact TatliCart support before taking any further action.

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